Driving smarter, data-driven decisions
Connect People, Assets & Spaces through One Intelligent Platform.
About IWAA
Build for today, designed for the future
IWAA (Integrated Workstream Automated Application) is a cutting-edge digital platform designed to simplify and streamline complex workplace and facility management operations. As a sister company of the EFS Group, IWAA leverages decades of operational excellence and domain expertise to deliver intelligent, scalable, and future-ready solutions across industries.
Born from the need to digitize and unify workstreams, IWAA was created by industry experts with a deep understanding of on-ground challenges faced by businesses in managing assets, people, and processes.
Our Mission
To empower organizations with smart, integrated tools that enable automation, transparency, and data-driven decision-making in facility and workplace management
Our Vision
To lead the evolution of the digital workplace by transforming traditional management practices into intuitive, tech-enabled ecosystems.
Backed by the credibility, resources, and global reach of the EFS Group, IWAA brings together innovation and operational know-how to support enterprises across the MEA region and beyond. From incident and visitor management to work permits and space utilization, IWAA is the digital foundation for tomorrow’s intelligent facilities.
Powering Intelligent Workstreams
IWAA is a unified digital platform that transforms how businesses manage facilities, assets, people, and operations. Designed for seamless integration, IWAA brings together essential workplace modules into one powerful, easy-to-use system.
AI-Driven Insights
Use predictive analytics to improve asset performance, optimize space usage, and reduce downtime.
Integrated Facilities Management
Manage maintenance requests, SLAs, vendor workflows, and service delivery from one dashboard.
Energy & Sustainability Analytics
Track energy usage, carbon footprint, and automate sustainability reporting.
Workplace Experience Tools
Enable seamless room booking, visitor management, and employee engagement features.
Enterprise-Grade Security
Data encryption, compliance frameworks, and secure hosting built for regional and global clients.
Mobile-first & Multilingual
Access your workplace anytime, anywhere – across devices and languages.
Why IWAA?
Unified Platform
Streamlines facility, workplace, and asset management in one integrated solution.
Real-Time Visibility
Offers live dashboards and analytics for smarter, data-driven decisions.
Modular & Scalable
Adaptable to any organization size—activate only the modules you need.
Seamless Integrations
Easily connects with existing HR, ERP, and third-party systems.
IWAA Services
Contract Management
Efficiently manage service contracts, timelines, and obligations with built-in alerts
Project Management
From initiation to closeout, plan, execute, and monitor projects with integrated Work Order
Asset Management
Maintain real-time visibility of your assets across lifecycles—from acquisition to
Work Order Management
Streamline task assignments, prioritization, and progress monitoring for maintenance
Audit Management
Conduct scheduled or ad-hoc audits with configurable templates, compliance checks
Incident Management
Log, classify, escalate, and resolve incidents swiftly with workflows and integrated
Properties & Estate Management
Centralize data for all properties, leases, and estate services. Enable portfolio-wide
Inventory Management
Monitor inventory levels, track consumption, automate reordering, and ensure
Tickets & Notification Management
Create and manage support tickets with multi-level approvals, SLA tracking
Mail Room Management
Centralize data for all properties, leases, and estate services. Enable portfolio-wide
Space Management
Optimize workspace utilization with digital floor plans, booking systems, and
Visitor Management
Manage visitor access, pre-approvals, check-ins, and security compliance—all from one
Patrol Management
Track security rounds, checkpoints, and patrol performance in real-time to maintain
Employee Wellness
Support employee wellbeing with insurance claim facilitation, benefit tracking
Work Permit Management
Simplify and streamline the complete lifecycle of employee work permits
Customized Reports
Gain actionable insights with customizable dashboards and reports tailored
Service Enhancements & Integrations
Extend platform capabilities with plug-and-play integrations, third-party tools
Soft Service Management
Our system enables service-wise space creation, ensuring that every task is mapped
Properties & Estate Management
Centralize data for all properties, leases, and estate services. Enable
Pricing
Transparent Pricing. Powerful Value.
We offer flexible pricing packages tailored to your organization’s scale, needs, and service complexity. Our pricing is designed to provide maximum value whether you’re managing a single facility or a multi-location enterprise.
Industries We Serve
IWAA is designed to adapt to the complex operational needs of diverse industries, delivering measurable value and streamlined processes.
Our Partners
Partnering for Excellence
At IWAA, we believe in building a powerful ecosystem through trusted collaborations. Our solution is enhanced by partnerships with technology innovators and regional experts, enabling us to deliver unparalleled service across the MEA region.
Our Partner Ecosystem Supports:
- White-labelling & Co-branding options for regional resellers
- Dedicated support & onboarding for smooth implementation
- Joint go-to-market strategies for rapid scale and market reach
Request a Demo
Experience IWAA in Action
Ready to see how IWAA can transform your operations? Request a personalized demo and explore how our platform simplifies complex workflows, enhances compliance, and improves workplace efficiency. Our team will walk you through core modules and tailor the experience to your specific use case.
✔ Tailored to your industry
✔ Real-world use cases
✔ Live walkthrough of platform features
✔ Q&A with our product specialists
You ask, we answer
Inspiring Feedback: What Users Love About iwaa Dashboard
IWAA is an integrated workplace and facility automation platform offering a complete suite for asset management, maintenance, hybrid workplace booking, visitor management, employee mobility, and more.
You can book spaces using the web app. Availability depends on your access rights set by the admin.
Access might be restricted by role, location, or booking limits (e.g., one booking per day).
Yes, IWAA allows users to plan office presence and remote days through a hybrid work planner.
IWAA supports both preventive and corrective maintenance, work order tracking, and service history.
Assets are managed through a lifecycle system with QR/barcode tagging, condition assessment, and depreciation tracking.
Yes, including service definitions, scheduling, KPI tracking, and supplier/subcontractor documentation.
Yes, with task notifications, resource assignment, and milestone tracking.